Frequently Asked Questions
Frequently Asked Questions
The purpose of this page is to answer as many frequently asked questions as possible. However, if you still have questions, don’t hesitate to contact us for clarity. If your questions have been adequately answered and you are confident to proceed and place an order, please checkout our products page for available offers. Our website using a shopping cart system to facilitate the order and payment process. It is very easy and intuitive but if you’re very new to this, please get some information on how to order.
Privacy and Security (2)
No signature required
You are NOT required to sign because collecting the package. We deliver on “no signature required” basis. You read that right. Signature is NOT required. This is in line with our commitments to safeguard your privacy and security to the greatest possible extent. As long as your delivery address is correct, we shall deliver to anyone at the address without requesting a signature. Alternatively, we can deliver the package directly into your mail box if you have one. That way you are free to collect anytime at your convenience without even having to meet the delivery guy.No package signing required
In compliance with our privacy/security procedures, we are not interested in your real identity. Our interest is getting the package to you on time. We do not require you to sign when collecting the package. As a result anyone at your address can collect the package for you when the delivery arrives. Alternatively, we can deposit the package directly in your mailbox upon your request.
Ordering with a fake name
Most people prefer not to use their real names for privacy reasons. That is OK since package signing is not required anyway. As long as your physical address and/or postal address is valid, we can deliver your package to you irrespective of which name you use. We can either place the package directly in your mail box or place at your door step or deliver to anyone in your address.
